Overview

Our refund and refunds policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your refund, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use

Refunds

Once your refund is received and inspected, we will send you an email to notify you that we have refunded your refunded item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again 7 days.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at occultscienceuttammgupta@gmail.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at occultscienceuttammgupta@gmail.com and send your item to: C/O: Late Ramesh Chandra, 614/37B, Preeti Nagar Faisullaganj-2, Nirala nagar, PO: Nirala Nagar. DIST: Lucknow, Uttarpradesh 226020.

Shipping returns

To refund your product, you should mail your product to: C/O: Late Ramesh Chandra, 614/37B, Preeti Nagar Faisullaganj-2, Nirala nagar, PO: Nirala Nagar. DIST: Lucknow, Uttarpradesh 226020.

You will be responsible for paying for your own shipping costs for refunding your item. Shipping costs are non-refundable. If you receive a refund, the cost of refund shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are refunding more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your refunded item.

SHIPPING POLICY

Returns:- Due to the personalized nature of our products, we cannot accept returns

Delivery Timeframe

All items purchased from our store are shipped pan India and typically delivered within 5-7 business days from the date of order placement.

Possible Delays

While we strive to ensure timely delivery, please understand that occasional delays may occur due to unforeseen circumstances beyond our control. We appreciate your patience and understanding in such situations.

Need help?

Contact us at occultscienceuttammgupta@gmail.com for questions related to refunds and refunds.